[. . . ] 7 TROUBLESHOOTING GUIDE 29 29 Requirements Before Contacting Samsung Customer Service Center Check the following. Chapter. 8 SPECIFICATIONS 31 32 32 33 General Power Consumption Screen Water Ingress Conditions Dimensions 4 Safety Precautions Caution TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). REFER ALL SERVICING TO QUALIFIED PERSONNEL. Electricity and Safety The following images are for reference only. Real-life situations may differ from what is shown in the images. Warning - Symbols Warning Caution followed. [. . . ] LAN] on the product. MicroSD (HC) Card Slot Connection SD NOTE *Shielded Twist Pair 1. Insert the memory card into [ SD ] on the product. NOTE The maximum external memory capacity may vary depending on the memory card. 18 Chapter. 4 Using the Product About Surface As this product is using the Windows 7 operating system, you can use Windows 7 without the need to connect to a PC. The BingTM for Microsoft® Surface® application is installed on this Creating a Windows user account NOTE To use the product, you must create a Windows user account during installation. time after purchase. The product features various applications and functions (photo, video, map, simulation, after purchase. Please see the Microsoft® Surface® 2. 0 Administrator Guide for further instruction. To view the Microsoft® Surface® Venue Readiness Guide and Microsoft® Surface® 2. 0 Administrator Guide, download them from www. samsunglfd. com or www. surface. com. Product Features 1. The touch sensitivity may degrade when the product is used under a light source Please see the Samsung SUR40 for Microsoft® Surface® Venue Readiness Guide for further instructions. The guides are provided in English (. pdf) only. 19 Using the product Preparing a Venue for Samsung SUR40 for Microsoft® Surface® Microsoft® Surface® Lighting Considerations The lighting around Samsung SUR40 for Microsoft® Surface® Samsung SUR40 for Surface detects input on the screen. (Samsung SUR40 does not need any external source of lighting to display images. ) You must set up the proper type and level SUR40 can detect input and how well users can see images on the screen. Choosing Where to Place Samsung SUR40 As you prepare your venue for Samsung SUR40 for Microsoft® Surface®, you should choose Do not put Samsung SUR40 made for Surface outside. Samsung SUR40 for Surface expels a small amount of heat through its exhaust vents. If Samsung SUR40 is turned on for extended periods in a small enclosed area, the area will make sure that there are no heating or air conditioning ducts immediately around the device so that users do not experience sudden temperature changes and so that they can You must not place Samsung SUR40 for Surface near any heat sources such as radiators, heat ducts, registers, stoves, or heating appliances. Samsung SUR40 for Surface must also will not allow the device to tip over, slip, or slide. lighting to display images. ) You must set up the proper type and level of lighting around input and how well users can see images on the screen. Is near electrical outlets and other connections (such as network) that you want. One of the most important lighting issues for Samsung SUR40 for Surface is sunlight. People are less likely to approach or use Samsung SUR40 for Surface if it is clearly dirty. Make sure that someone regularly cleans Samsung SUR40 for Surface and cleans the surrounding area. You should choose seats that are lower than the height of the Surface screen. - Make sure that the Samsung SUR40 is positioned at an appropriate height on the wall for the intended users. For example, if you expect families, make sure the Samsung SUR40 - Prepare security measures to keep Samsung SUR40 for Surface safe in the venue. Lighting Surface (such as windows). Surface. Passwords - Prepare an administrator account name and password to use when the technician sets up Samsung SUR40 for Surface. Connections - Make sure an electrical outlet and any other connections are prepared and ready. [. . . ] 9 Appendix Contact SAMSUNG WORLDWIDE NOTE SAMSUNG customer care Center. COSTA RICA DOMINICA ECUADOR EL SALVADOR 0-800-507-7267 1-800-751-2676 1-800-10-7267 800-6225 1-800-299-0013 800-27919267 1-800-234-7267 00-1800-5077267 800-7267 0-800-777-08 1-800-682-3180 1-800-SAMSUNG (726-7864) 0-800-100-5303 NORTH AMERICA U. S. A CANADA MEXICO 1-800-SAMSUNG (726-7864) 1-800-SAMSUNG (726-7864) 01-800-SAMSUNG (726-7864) GUATEMALA HONDURAS JAMAICA NICARAGUA PANAMA PERU PUERTO RICO TRINIDAD & TO-BAGO VENEZUELA LATIN AMERICA ARGENTINA BRAZIL BOLIVIA CHILE COLOMBIA 0800-333-3733 0800-124-421 4004-0000 800-10-7260 800-SAMSUNG (726-7864) 01-8000112112 34 Appendix EUROPE ALBANIA AUSTRIA 42 27 5755 0810 - SAMSUNG (7267864, KOSOVO LUXEMBURG MACEDONIA MONTENEGRO +381 0113216899 261 03 710 023 207 777 020 405 888 0900-SAMSUNG BELGIUM 02-201-24-18 (French) NETHERLANDS NORWAY POLAND PORTUGAL 815-56 480 0 801-1SAMSUNG(172-678) +48 22 607-93-33 808 20-SAMSUNG (808 20 7267) From landline : 08010-SAM-SUNG BOSNIA BULGARIA CROATIA 05 133 1999 07001 33 11 062 SAMSUNG (062 726 7864) 800-SAMSUNG(800-726786) CZECH Samsung Electronics Czech and Slovak, s. r. o. , Oasis Florenc, Sokolovská RUMANIA (7267864) 21 206 01 10 DENMARK FINLAND FRANCE GERMANY CYPRUS 70 70 19 70 030 - 6227 515 01 48 63 00 00 01805 - SAMSUNG SERBIA SLOVAKIA SPAIN SWEDEN 0700 SAMSUNG (0700 726 7864) 0800 - SAMSUNG (0800-726786) 902 - 1 - SAMSUNG (902 172 678) 0771 726 7864 (SAMSUNG) 0848 - SAMSUNG (7267864, CHF (French) From landline : 8009 4000 From landline : 80111-SAM-SUNG GREECE (7267864) 210 6897691 SWITZERLAND U. K EIRE LITHUANIA 0330 SAMSUNG (7267864) 0818 717100 8-800-77777 HUNGARY ITALIA 06-80-SAMSUNG (726-7864) 800-SAMSUNG (726-7864) 35 Appendix LATVIA ESTONIA TURKEY 8000-7267 800-7267 444 77 11 AUSTRALIA NEW ZEALAND 1300 362 603 ASIA PACIFIC 0800 SAMSUNG (0800 726 786) 400-810-5858 CIS RUSSIA GEORGIA ARMENIA AZERBAIJAN KAZAKHSTAN UZBEKISTAN KYRGYZSTAN TADJIKISTAN MONGOLIA UKRAINE BELARUS MOLDOVA 8-800-555-55-55 8-800-555-555 0-800-05-555 088-55-55-555 8-10-800-500-55-500 (GSM:7799) 8-10-800-500-55-500 00-800-500-55-500 8-10-800-500-55-500 0-800-502-000 CHINA HONG KONG (852) 3698 - 4698 1800 1100 11 INDIA 3030 8282 1800 3000 8282 1800 266 8282 INDONESIA JAPAN MALAYSIA 0800-112-8888 021-5699-7777 0120-327-527 1800-88-9999 1-800-10-SAMSUNG (726-7864) for PLDT 1-800-3-SAMSUNG (726-7864) PHILIPPINES for Digitel 1-800-8-SAMSUNG (726-7864) 02-5805777 SINGAPORE THAILAND 1800-SAMSUNG (726-7864) 1800-29-3232 02-689-3232 0800-329-999 0266-026-066 810-800-500-55-500 00-800-500-55-500 TAIWAN 36 Appendix VIETNAM 1 800 588 889 Correct Disposal MIDDLE EAST Correct Disposal of This Product collection systems) This marking on the product, accessories or literature indicates that the product disposed of with other household waste at the end of their working life. To prevent disposal, please separate these items from other types of waste and recycle them Household users should contact either the retailer where they purchased this take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions mixed with other commercial wastes for disposal. IRAN OMAN KUWAIT BAHRAIN EGYPT JORDAN MOROCCO SAUDI ARABIA U. A. E 021-8255 800-SAMSUNG (726-7864) 183-2255 8000-4726 08000-726786 800-22273 080 100 2255 9200-21230 800-SAMSUNG (726-7864) AFRICA CAMEROON COTE D'LVOIRE GHANA KENYA NIGERIA SENEGAL SOUTH AFRICA TANZANIA UGANDA 7095- 0077 8000 0077 0800-10077 0302-200077 0800 724 000 0800-726-7864 800-00-0077 0860-SAMSUNG (726-7864) 0685 88 99 00 0800 300 300 its replacement, please contact your service provider. [. . . ]